ac68 Privacy Policy

Section 1

1 Data Controller Information

ac68 ("the Company", "we", "us", "our") is the data controller responsible for the personal information collected through the ac68 platform at ac68.club. As data controller, ac68 determines the purposes for which personal data is processed and the means by which that processing takes place. All data handling described in this Privacy Policy is carried out by ac68 or by third-party processors acting strictly under ac68's written instructions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact the ac68 Data Protection team at any time:

• Email: [email protected] — Privacy and data-related queries are handled by a dedicated team member and acknowledged within 48 hours.
• Support hours: 24 hours a day, 7 days a week, in English. Typical live chat response time is under 5 minutes.
• Platform: ac68.club — serving players primarily in Bangladesh (Bangladesh Standard Time, UTC+6).

This Privacy Policy is written and published in English. In the event of any ambiguity arising from a translation or interpretation into any other language, the English version shall be the authoritative and legally binding text.

Section 2

2 Information We Collect

ac68 collects personal information when you register an account, make a deposit or withdrawal, participate in games or betting markets, contact the support team, or otherwise interact with the platform. We collect only the information that is necessary to deliver the Service, meet our legal and compliance obligations, and maintain a safe and fair gaming environment.

Information You Provide Directly

The following categories of personal data are collected directly from you at the time you provide them:

Information Collected Automatically

When you access the ac68 platform, certain technical and behavioural data is collected automatically by our servers and analytics systems:

• Device and Technical Data: IP address, browser type and version, operating system, device type (mobile/desktop/tablet), and screen resolution.
• Usage Data: Pages visited, games opened, bets placed, session duration, click paths, and feature interactions.
• Location Data: Approximate country and region derived from IP address, used for jurisdiction compliance checks. We do not collect precise GPS location data.
• Session Data: Login timestamps, session lengths, and logout events, used for security monitoring and responsible gaming features.

Information from Third Parties

In certain circumstances, ac68 may receive personal information about you from third-party sources, including payment processors such as bKash, Nagad, and Rocket (to confirm transaction status), identity verification services (to complete KYC checks), and fraud prevention partners. Data received from these sources is handled under the same protections as data you provide directly.

Section 3

3 How We Use Your Data

ac68 processes your personal data only for specific, legitimate purposes. We do not sell your personal data to any third party. The table below sets out the primary purposes for which we use your information and the legal basis on which that processing rests.

Where ac68 relies on consent as the legal basis for processing — for example, to send promotional communications about new bonuses, seasonal offers (such as Eid or Pohela Boishakh promotions), or tournament alerts — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

Section 4

4 Cookies and Tracking

ac68 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and collect aggregate analytics data. Cookies are small text files placed on your device when you visit ac68.club. They do not contain executable code and cannot carry viruses or malware.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens that keep you logged in while navigating between pages. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Used to understand how players navigate the site — which games are most popular, which pages are visited most frequently, and where users encounter issues. Analytics data is aggregated and anonymised where possible.
• Preference Cookies: Store your platform preferences such as language selection and display settings so they persist between sessions.
• Security Cookies: Used to detect suspicious login behaviour, prevent cross-site request forgery (CSRF), and support fraud detection systems.

You may manage or disable non-essential cookies through your browser's privacy settings. Please note that disabling certain cookies may affect the performance or availability of some platform features. For detailed guidance on managing cookies in popular browsers, refer to your browser's help documentation.

ac68 does not use third-party advertising or retargeting cookies. We do not share browsing data with advertising networks for the purpose of serving targeted advertisements outside of the ac68 platform.

Section 5

5 Data Sharing and Disclosure

ac68 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary to fulfil the relevant purpose.

Service Providers and Processors

ac68 engages trusted third-party service providers who process personal data on our behalf strictly in accordance with our written instructions. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification and KYC providers, live casino game studios (Evolution Gaming, Ezugi), slot providers (Pragmatic Play, NetEnt, Microgaming), platform infrastructure and hosting providers, and customer support tooling providers. Each processor is bound by a data processing agreement that imposes confidentiality and security obligations consistent with this Privacy Policy.

Legal and Regulatory Disclosure

ac68 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, a valid court order, or a lawful request from a competent authority. We will, wherever legally permissible, notify you of such a disclosure request before complying.

Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate restructuring involving ac68, your personal data may be transferred to the acquiring or successor entity as part of that transaction. We will notify affected players via the registered email address or a prominent notice on ac68.club if such a transfer materially affects the handling of your personal data.

Section 6

6 Data Retention

ac68 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The table below summarises our standard retention periods by data category.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where data has been anonymised, ac68 may retain it indefinitely for aggregate statistical and analytical purposes without further notice to you.

Section 7

7 Your Privacy Rights

As a player on the ac68 platform, you hold a number of rights with respect to the personal data we hold about you. ac68 is committed to honouring these rights promptly and without undue delay. To exercise any of the rights listed below, please contact [email protected] with the subject line "Privacy Rights Request" and a description of your request.

• Right of Access: You may request a copy of the personal data ac68 holds about you, together with information about how it is processed and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to Erasure: In certain circumstances, you may request that ac68 delete your personal data. This right is subject to legal retention obligations — for example, financial transaction records must be retained for anti-money laundering compliance.
• Right to Restriction: You may request that ac68 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being reviewed.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request that ac68 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of ac68's legitimate interests, including direct marketing. Where you object to direct marketing, ac68 will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ac68 will respond to all verifiable privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. ac68 will not charge a fee for handling privacy rights requests unless the request is manifestly unfounded or excessive.

Section 8

8 Data Security Measures

Protecting your personal data is a core operational priority at ac68. We implement a layered set of technical, organisational, and procedural security measures designed to prevent unauthorised access, accidental loss, destruction, or disclosure of your personal information.

Technical Safeguards

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the ac68 platform is encrypted using TLS 1.2 or higher. The padlock icon in your browser's address bar confirms an active encrypted connection.
• Encrypted Data Storage: Sensitive personal data including identity documents and financial details are stored encrypted at rest. Passwords are never stored in plaintext — they are hashed using industry-standard algorithms.
• Intrusion Detection: ac68 operates continuous network monitoring and intrusion detection systems to identify and respond to potential security threats in real time.
• Access Controls: Access to personal data within ac68 is restricted to authorised personnel on a strict need-to-know basis. All internal access to player data is logged and subject to regular audit.

Organisational Safeguards

All ac68 staff and contractors who handle personal data are required to complete data protection training and are bound by confidentiality obligations. ac68 conducts periodic internal reviews of data handling practices to ensure ongoing compliance with this Privacy Policy and applicable data protection standards.

Reporting a Security Concern

If you believe your ac68 account has been compromised, or if you discover a potential security vulnerability on the ac68 platform, please contact [email protected] immediately with the subject line "Security Concern". ac68 takes all reported security issues seriously and will acknowledge your report within 24 hours.

While ac68 implements robust security measures, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by using a strong and unique password, never sharing your credentials, and logging out of your account after each session — particularly on shared or public devices.